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1. What will I learn in Fundamentals 101?

creating, editing and deleting pages

2. Which classes are available?

sys admin, fundamentals and advanced

3. Where do I pay Vehicle Unlock Fees?

You may pay unlock fees at the Town of Burgaw, located at 109 N. Walker St. Payments can be cash, check or debit card.

4. What color is Elmo?

Red

5. How do I setup water service?

Apply in person at the Burgaw Town Hall - 109 N Walker St, Burgaw, NC 28425

Residential Utility Application

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1. What is a Mobile Food Service?

Mobile Food Service or Food Truck means a readily movable trailer or motorized wheeled vehicle, currently registered with the N.C. Division of Motor Vehicles, designed and equipped to serve food.

2. Where are Food Trucks allowed to operate?

Food Trucks are allowed to operate on private property in non-residential areas in the B-1, B-2, and O&I zoning districts. A single permit is valid for up to five (5) locations within the Town of Burgaw.

3. Are any Food Trucks exempt from these regulations?

Food Trucks participating under an approved Special Events Permit issued by the Town of Burgaw are exempt from the Mobile Food Services regulations. All other times, Food Trucks must have an active permit.

4. How long does a Mobile Food Service Permit last?

Permits issued by the Town of Burgaw are valid for one (1) year from the month it was issued. Permits expire at 11:59 PM on the last day of that month. For example, a permit issued on April 15, 2021 is valid until April 30, 2022.

5. How much does the Mobile Food Service Permit cost?

The permit fee is set by the Town of Burgaw Board of Commissioners with the adoption of the budget each year.  Currently the fee is $250 annually.  

6. I have more than one Food Truck, can I use the same permit for each truck?

No. Permits are issued to each individually registered truck and can only be associated to that vehicle. If you sell your food truck and purchase a new one, contact the Burgaw Parks, Recreations & Tourism Department and they can assist in transferring the permit to the new truck. 

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1. What is Stormwater?

Stormwater runoff is excess rainwater that runs off from land surfaces during and following rainfall. A certain amount of rainfall will naturally soak into the ground, particularly if the land cover is vegetated or has a tree canopy. Before land is developed for beneficial purposes, a significant portion of rainfall soaks (infiltrates) into the ground, thereby resulting in much less surface runoff.

In developed conditions, however, less of the rainfall can soak into the ground and surface runoff generally increases. Increased runoff contributes to higher peak flows in drainage systems and receiving streams, as well as a greater volume of runoff. Higher peak flows and greater volume contribute to urban stormwater management concerns, including flooding safety hazards, property damage, soil and stream erosion, and impacts to surface water quality and stream health.

Stormwater flows UNTREATED from our roofs and roads into our streams, lakes, and rivers — the same bodies of water we use for swimming, fishing, and providing drinking water.

2. Why use "impervious area" in determining stormwater charges?

The billing of all properties (residential or commercial) is based on impervious area. Impervious area is a term used to refer to hard surfaces on a property that do not allow rain to soak into the ground. Roofs, garages, carports, storage sheds, commercial buildings and concrete, gravel, or asphalt driveways, sidewalks, parking lots, and patios are all considered impervious areas.

The Stormwater Fee structure reflects the amount of runoff that each individual property contributes to the community's overall stormwater runoff. The more impervious surface area on a property, the greater the amount of stormwater that runs off into our culverts and streams, thus the greater the demand on the drainage infrastructure. The fee is set up so that properties that produce more runoff are assessed a greater stormwater fee.

3. What is an Equivalent Unit Residential (ERU) and how was it developed?

An Equivalent Residential Unit (ERU) is the unit of measurement that the Town of Burgaw uses for billing the Stormwater Fee. The ERU was developed by reviewing the impervious area of a statistical sampling of representative properties in Burgaw. Each property was measured and a median impervious surface area was determined to be about 2,400 square feet. Therefore, 2,400 sq. ft. equals one (1)  ERU.  All commercial, industrial, institutional, and multi-family properties were also measured.  These properties will be assessed one (1) ERU for each 2,400 sq ft of impervious surface per month. 

4. Who has to pay the stormwater utility fee?

Beginning July 1, 2021, all owners or tenants of property within the Town Limits of Burgaw will be charged a stormwater fee. Properties outside of the Town’s corporate limits are not subject to the fee.

5. How often are customers billed?

Stormwater Management Utility customers are billed monthly on the same bill as their water and sewer services. Customers who do not receive water and sewer services from the Town will receive a stormwater utility bill on the same monthly billing cycle.